Customer Support Automation

Handle 80% of Support

Without a Human.

AI that resolves tickets, answers questions, processes returns, and escalates edge cases β€” cutting your support costs by 70% while raising CSAT scores.

80%
Ticket Auto-Resolution
70%
Support Cost Reduction
2s
First Response Time
4.8/5
CSAT Score
What You Get

Everything Included

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Instant Ticket Resolution

AI resolves your highest-volume ticket types β€” order status, returns, account access, FAQs β€” in under 2 seconds.

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Deep System Integration

Connects to Shopify, Zendesk, Gorgias, Freshdesk, and your custom systems. AI can take action, not just respond.

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Returns & Refunds on Autopilot

Customer initiates return β†’ AI verifies order β†’ issues label β†’ updates inventory. Zero human touch.

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Sentiment Monitoring

Detects frustration in real time. High-priority tickets are escalated before they become churn.

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Multilingual Support

Respond in 30+ languages automatically. No separate workflows for different markets.

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Seamless Human Escalation

Complex issues handed to your team with full context. Agents see the whole conversation history instantly.

Process

How It Works

From kick-off to go-live. No vague timelines, no surprises.

01

Support Audit

We analyse your top 50 ticket types by volume and identify which can be fully automated.

02

AI Training & Integration

We train the AI on your policies, product info, and past ticket resolutions. We integrate with your helpdesk.

03

Staged Rollout

We start with the highest-volume, lowest-risk ticket types. Monitor CSAT closely before expanding coverage.

04

Continuous Improvement

We review unresolved tickets weekly and update the AI so coverage expands month over month.

Industries

Who We Build For

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E-Commerce
80% ticket deflection during peak season
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SaaS
In-app AI support, 60% fewer support hires needed
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Telecoms
Billing queries and plan changes fully automated
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Travel & Hospitality
Booking changes, refunds, and FAQs automated
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Ready to deploy Customer Support AI?

Book a free 30-minute discovery call. We'll build a custom demo for your specific use case β€” no generic pitch.